Microsoft Teams is a business communication platform developed by Microsoft. It offers users capabilities such as video conferencing, file storage, and integration of apps.
It is part of the Microsoft 365 suite launched to replace Microsoft Classroom and Skype for Business and has gained over 270 million monthly users as of now.
Microsoft Teams’ prominent feature is letting users connect with each other for smooth virtual meetings and video calls. But it stands pointless when it doesn’t fulfill that function.
That said, over the past few days, the Microsoft Teams camera has not been working for some users (1, 2, 3). It merely flashes a black screen when someone enters a meeting.
Owing to the issue, those affected are unable to see attendees and sometimes attendees can’t see them.
It seems Microsoft Teams is not recognizing the webcam. Sometimes, the onboard camera on a device works fine but external cameras don’t.
Potential workarounds
Fortunately, Microsoft has acknowledged the issue with Teams camera not working through a service alert issued to organizations. A fix should be available for everyone by the end of August.
We have also come across a few workarounds that can possibly help fix the issue.
A Redditor suggested disabling GPU hardware acceleration, clearing all cache folders, uninstalling Teams app and finally reinstalling it.
Users can also “pin for me” or spotlight the video feeds to see them again later.
Nevertheless, we’ll keep tabs on the issue and update the article as and when an official word or a definite fix is out.
Featured image source: Microsoft
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.
