Motorola users have been receiving the Android 12 update for their devices throughout the year. The key features are the new Conversation widget and the ability to adapt the system colors to the wallpaper.
However, this update has been filled with various issues that have impacted users in a negative way.
Network issues
According to reports, some Motorola users are facing many network issues like no audio during calls, SIM card not being recognized by mobile, and the 5G network option being unavailable.
After the recent Android 12 update, users can’t hear the caller’s voice. To resolve this issue, users have to turn off their device and then switch it back on.
But, after some time, the exact problem reappears. The audio seems to work fine while making calls on other apps such as WhatsApp.
Users have also reported that their smartphones no longer detect a SIM card or connect to a network. As a result, they can no longer make or receive phone calls.
With Android 11, users were able to connect to 5G. However, after upgrading to Android 12, 5G is no longer offered as an option, and users only get up to 4G network (1,2).
Battery issues
Another major issue appears to be battery backup, as users usually have to charge their Motorola smartphones multiple times every day.
According to affected users, their smartphone battery drains at an exponential rate with light to moderate usage.
In certain circumstances, users lose 30-40% of their battery charge overnight, which is excessive. This problem began following the update, while the battery backup was good prior to it.
Other issues with Touch, Bluetooth, Volume, and much more
Other major issues that appear to be affecting users’ experiences include the inability to watch in HD on Netflix, the recent apps button not working and Bluetooth is not turning on.
Netflix has stopped supporting HD after the new Android 12 update as videos only play in SD quality. Widevine L1 has been disabled and only L3 is available.
The recent apps button in the navigation bar stops working after some time of use. When you restart the gadget, the button works again for a while, but then it stops again.
This issue has been very inconvenient for users who don’t use gestures, as they prefer the bar with the three buttons instead.
Furthermore, some users claim that their phone’s screen is unresponsive and that the touch responds automatically (1,2).
Some users say that they can’t change the volume for individual apps anymore as every time they adjust the level for a specific app (Spotify, YouTube) it changes the master volume.
Several other users are unable to access Bluetooth since it cannot be enabled at all (1,2).
Overall, the update has disappointed Motorola users, who had been looking forward to it for quite some time (1,2,3).
Some went so far as to criticize the developers’ decision to deliver a half-baked update riddled with bugs that might disrupt the operation of the device.
That being said, stay tuned to PiunikaWeb to know if and when there are any further developments regarding the Motorola Android 12 update issues.
Note: We have more such stories in our dedicated Motorola Section so be sure to follow them as well.
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