Launched in July last year, the Motorola Edge 20 is a mid-range device powered by the Qualcomm Snapdragon 778G 5G and runs on Android 11 out of the box.
It has a triple rear camera setup with a 108MP primary sensor, 8MP telephoto lens, and a 16MP ultrawide sensor. That said, Motorola recently updated the phone to Android 12.
However, software issues such as the Android 12 update breaking 5G connectivity and some getting DF-DFERH-01 error on Google Play Store seem to be negatively affecting the overall user experience.
While Motorola developers are actively working on fixing these problems, Edge 20 users are now complaining that their mic or speaker is not working after the Android 12 update.
Many say the problem is making it impossible for them to receive or make phone calls. Some have tried force-stopping the phone app, clearing data, and resetting their devices but nothing seems to help.
Below are some reports from Motorola Edge 20 users who say the speaker or mic is not working after they updated to Android 12.
It looks like other devices are likely affected by the same issue.
Thankfully, a Senior Moto Agent shed some light on the matter and said the issue is currently under investigation. But there is no ETA on when it will be resolved.
We hope they release an update that fixes the problem at the earliest. As always, we will be keeping track of further developments and update this space when we come across new information so stay tuned.
Also, make sure you check out our Motorola Android 12 bug tracker to see similar bugs affecting players.
Note: We have more such stories in our dedicated Motorola Section so be sure to follow them as well.
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