New updates are being added at the bottom of this story…….
Original story (published on August 12, 2022) follows:
Many NFL fans have been facing some issues with the app. The most common ones reported are related to matches not playing, poor performance, and the app not recognizing the NFL+ subscription.
NFL app not playing or playing incorrect matches
Recent reports suggest that many NFL app users are unable to watch matches (1,2,3,4,5).
Once they open the app and try to watch an NFL game, they either get redirected to a different match or the stream doesn’t start at all.
It doesn’t seem limited to a particular match since users have tried streaming multiple different matches but had the same issue.
NFL+ subscription not being recognized
Another issue seems to be with the NFL+ subscription not being recognized on the NFL app (1,2,3,4,5).
Whenever a user taps on a match to watch it, they get an error message that says you need a TV provider account in order to view games.
This basically defeats the purpose of paying for the NFL+ subscription since users can just view the game directly via TV then.
Slow streaming and app performance
Other users are reporting an issue where the stream keeps buffering for too long or is just slow in general (1,2,3,4,5).
The NFL app’s general performance has left many users disappointed with the constant issues like crashing, not opening, switching between games, and many long pauses with nothing but the field in the background.
For a sport that is so popular in the US, NFL needs to make significant improvements to its app. In its current state, fans aren’t getting the best experience.
Potential workaround
There is no official acknowledgment yet for any of these issues from the NFL team. In the meantime, there is a potential workaround for NFL+ subscribers on the web version.
In any case, we’ll keep tabs on the situation and post an update if and when we come across any further developments regarding these NFL app issues.
Update 1 (August 15, 2022)
06:05 pm (IST): NFL app has recently bagged a new udpate on iOS with version 57.0.1. It includes fix for crashing issue and UI improvements. However, it does not mention any fixes for streaming issues.
Update 2 (September 12, 2022)
04:37 pm (IST): Many users were reporting (1, 2, 3) issues while streaming on NFL app yesterday. However, things appear to have been resolved now.
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