Over the last four or so years, NVIDIA has established itself as the maker of the best streaming video player in the thin Android TV set-top box market. The first Shield TV came about in 2015 and was refreshed in 2017.
Not long ago, the NVIDIA Shield TV 2019 series got unveiled with an updated design, a better remote, AI-enhanced upscaling to further sharpen HD videos when connected to a 4K TV, and even better, a lower starting price of $150 for the so-called Tube.
The latest NVIDIA Shield set-top boxes not only come with a new design but also an all-new Tegra X1+ chipset to support the new features for improved performance.
On the other hand, the older Shield TVs from 2015 and 2017 are no slouch either. NVIDIA has consistently kept them in the best shape possible through regular software updates, but of course, it always feels nice to have new stuff around you, especially a new Shield remote.
But even as we swim in all the goodness that comes with the NVIDIA Shield 2019 edition, not all is rosy, at least according to some reports that are just beginning to trickle in.
Apparently, some Shield TV owners say the set-top box no longer works with Google Home. The Shield TV first got support for voice control via the Google Home a year ago, allowing users to turn on/off the SHIELD TVs, launch an app, control volume, and so on from anywhere in their homes.
But lately, things haven’t been working out as usual. In fact, some owners of older Shield TVs say the issue has been around for quite a long time, some dating it back to the day the device picked up the 8.0.1 update.
One affected user claims rebooting the router and the modem fixed the issue for them, but NVIDIA has a workaround or perhaps two to address the Shield TV Google Home integration bug.
On your Shield TV:
On the Google Home app on your mobile device:
If for some reason none of the above workarounds works, removing all your Shield TVs from your Google Assistant account should do the trick. To do this, head to Google Assistant on your mobile phone open Settings > Assistant > Home Control.
To remove Shield devices from your account:
You can now enjoy controlling your NVIDIA Shield TV via Google Home, just like this Redditor who says the above workaround fixed the bug for them.
NOTE: We have more NVIDIA-related coverage here. For Google-centric stuff, check out this section.
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